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Education Finance  • Bank‑Grade  • Managed Operations

Enterprise Student Finance — Operated as a Secure, Bank‑Grade Platform

Meratas runs a mature ISA platform serving schools and training providers. Theecode is the steward of production — handling L2/L3 maintenance, observability, security hygiene, and release/change management to keep the platform fast, compliant, and predictable.

L2/L3 Maintenance
SRE & Observability
Security & Compliance
Release Management
See Measurable Impact ➜ Start a Conversation
Meratas — Ops Dashboard (Preview)
TO‑DO SNAPSHOT
Needs Review
1,294
Active Contracts
387
Performing
2,970
Deferred
1,160
In Repayment
7
DPD 180
2,643
Create Release
View Incidents
OPERATIONS CONSOLE
On‑call
24×5
Change Requests
Planned
Hotfix
Ready
Rollback
Scripted
Recommended Actions
  • Rotate API keys for partner apps
  • Archive stale logs > 90 days
  • Backfill missing audit entries
Theecode Contribution
Release & change management, on‑call runbooks, security hygiene, observability and cost controls.
Operational Challenge

Maintain a live, high‑throughput platform without disruption

  • Continuous uptime while shipping hotfixes and scheduled releases
  • Tight security posture: patching cadence, keys/secret rotation, RBAC
  • Regulatory logging and change‑management discipline

With Theecode

Runbook‑driven support, release calendars, monitoring & on‑call, cost/performance dashboards.

Outcome

Steady state operations, predictable releases, fewer incidents, audit‑ready evidence.
What We Manage
L2/L3 Support & Bug Triage
On‑call, incident response, backlog grooming, RCA and preventive actions.
Release & Change Management
Release calendar, smoke tests, rollbacks, and audit trails.
Security & Compliance Hygiene
Patching, secrets rotation, RBAC, encryption checks, evidence capture.
SRE, Performance & Cost
Dashboards, alerts, capacity planning, query tuning, cost controls.
Platform Snapshot

Steady, observable, and auditable

Ticketech platform architecture diagram: iOS POS, scanner / printer SDK, microservices (Identity, Payments, Analytics, Bulk Close, Revenue & Ticket Dashboard), and Unified Back Office.
We operate the existing system with conservative changes and rigorous checks:
  • Health monitoring & alerting • Log aggregation & dashboards
  • Staging parity for releases • Rollback readiness
  • Access reviews • Evidence for audits
Screens & Operations
Release Calendar
Ticketech iOS POS session mock: open ticket, tip, close, print receipt
Monitoring & Alerts
Unified back office dashboard mock: revenue book, per-location revenue, tickets and touchpoints
Change Log & Evidence
Fraud & Bulk Close dashboard mock: risk alerts, stale overrides, bulk close status
Operational Impact
99.9%+
Observed uptime
↓ Incidents
Fewer Sev‑2/Sev‑3 per quarter
Faster
Hotfix & rollback readiness
Audit
Evidence & change logs

Build your fintech program with Theecode

Start with a Dev+AI pod. Go live in days, not months.

  • ISA origination & servicing patterns
  • Rules engine + auditability
  • Predictable pricing • From $5k/month
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